Ecommerce Development Proposal Template
In SendScope under Development, as E-Commerce Development
An online shop is not a website with a buy button on it. It is a payment integration, a shipping matrix, a tax configuration and an order flow, and three of those four involve somebody else's rules.
These packages escalate on volume and feature depth, which is how the work genuinely scales. The starter tier is a shop. The growth tier adds what a shop needs once it is actually working, which is filtering, discount codes and automation. The top tier is a platform rather than a store.
What belongs in your terms more than in the scope is the dependency list. You cannot launch without the client's payment account, their shipping rates and their product photography, and a project sitting idle waiting for those is not a cost you should be absorbing.
What the client reads
The scope
This is the wording the template arrives with. Yours replaces it.
The packages
3 to choose from
The client picks one, and the one they pick is the one they approve and pay on.
Starter Store
Simple shop
A$2,000
2 weeks
- Up to 50 products
- Cart & checkout
- Payment integration
- Basic shipping
- Order notifications
- Mobile responsive
Growth Store
Feature-rich
A$5,000
4 weeks
- Unlimited products
- Advanced filtering
- Discount codes
- Multi-shipping options
- Email automation
- Analytics
- 2 revision rounds
Enterprise Store
Scalable commerce
A$12,000
8-12 weeks
- Unlimited everything
- Custom checkout flow
- Inventory management
- Multi-currency
- Subscription support
- ERP integration
- Performance optimization
- 90-day support
The whole thing, live
The page your client opens
Not a screenshot. This is the real client page running on an invented deal. Pick a package and press approve to see what your client would see; nothing is sent or charged.
How it gets paid
Deposit, then balance
40% is due when the client approves, and the balance when you mark the work delivered. Both payments happen on the same link the proposal is on.
Card or bank transfer, and you choose which per deal. If you want a package to bill every month instead of once, you set that on the package itself when you build the deal, and the client can cancel it from their own link.
Prices are a starting point in Australian dollars. Change the figures, the inclusions and the number of packages to suit what you sell.
The starting terms
What approving the page records
These sit above the approve button. The client reads them, and approving records that they accepted them.
These terms cover the build you approve on this page.
- Scope. The build is the package described above. Anything not listed is a change request, quoted and approved on its own before it is built.
- Payment. The deposit shown on this page is paid on approval and the balance when the work is delivered and accepted.
- Acceptance. The work is delivered for you to review. Please raise anything that does not match the scope within seven days, and it is fixed at no charge.
- Fixes and new features. A defect is behaviour that does not match the scope and is fixed under this price for 30 days after delivery. A new requirement is a change request.
- Hosting, domains and services. Hosting, domains, licences and third party services are yours, held in your name and billed to you, unless the package above says otherwise.
- Your part. Content, access, credentials and decisions come from you. Time lost waiting moves the delivery date.
- Ownership. The code written for you is yours once the balance is paid. Open source and third party components keep their own licences.
- Cancellation. If you cancel, you are charged for the work completed and handed what has been built to that point.
Approving this page records that you accepted this scope, this price and these terms.
Starting terms, not legal advice. Read them, change what does not match how you work, and have a lawyer look at them if the work is large enough to warrant it. Your own default terms in Settings replace these automatically.
Before you send it
What to change first
The parts of this template most likely to be wrong for you.
- Who holds the payment account, since it cannot be opened on a client's behalf
- Shipping rules, which look simple right up until somebody mentions international
- Product photography and copy, which is almost always the thing that arrives late
- What happens when a launch slips because the client has not supplied something
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