Stakeholder feedback loops are eating your margins

Define UX deliverables upfront in clear tiers. Clients approve scope and pay before you open Figma -- so feedback stays within bounds.

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The problem

Sound familiar?

Stakeholder rounds multiply without limit

You present wireframes to the product lead. They love it. Then the CEO wants changes. Then marketing weighs in. Each stakeholder round adds a week and none of it was in your original quote.

Clients confuse UX with UI

They hire you for user research and information architecture. Two weeks in, they ask 'where are the high-fidelity mockups?' They expected pixel-perfect screens and you scoped discovery work.

Proposals get stuck in procurement

Your PDF proposal sits in someone's inbox for three weeks while 'legal reviews the terms.' Meanwhile, you've held time on your calendar and turned down other work.

The solution

How SendScope helps

1

UX services as distinct tiers

Offer a UX Audit, Research & Wireframes, and Full Design Sprint as tiers. Each specifies deliverables -- user flows, personas, wireframes, prototypes in Figma -- so there's no confusion about what UI work is or isn't included.

2

Scope approval before work begins

The client approves a tier with defined deliverables. When a new stakeholder requests additional screens, you point to the approved scope and offer an add-on.

3

One link replaces the proposal PDF

No more emailing v3 of a proposal to procurement. Send a single link. The client reviews, approves, and pays on the same page. Faster decisions, fewer email threads.

4

Payment on approval, not on delivery

Clients pay through Stripe when they approve the tier. You open Figma knowing the project is funded. No invoicing after the fact.

How it works

Three steps to getting paid

1

Scope the engagement as tiers

Define your UX deliverables as tiers. A heuristic audit, a research sprint, a full design project -- each with specific outputs, user testing rounds, and timelines.

2

Share the link with stakeholders

Send one link after the discovery meeting. Decision-makers review the options together without forwarding PDFs or scheduling another call.

3

Get paid and start designing

The team picks a tier and pays. You get notified, kick off research or wireframing, and the project has a clear scope from day one.

FAQ

Frequently asked questions

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